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Expert Lectures

Business of Medicine/Practice Management

Office Practice Innovation: Automation, Artificial Intelligence, Outsourcing, and Insourcing

Tuesday, October 1, 2024
9:30 AM – 10:30 AM EDT
Location: MBCC, 233
CME/MOC Credit: 1
Disclosure(s):
Afser Shariff, MD:

faculty for this accredited education activity has no relationship(s) with ineligible companies to disclose.

PROGRAM DESCRIPTION: New technologies, changing regulations, increasing costs, and employee shortages are challenges every practice experiences. Operational efficiencies are at risk and practice finances are stretched. Identifying which innovations/automations to deploy and assessing their impact on the practice require tools not readily understood or utilized in a practice. Outsourcing options are evolving to include numerous functions that practices struggle to do efficiently internally. Insourcing is a variation of outsourcing and a newer concept where employees are brought in from other entities to fill out functions temporarily or permanently through leasing arrangements from labor companies or other practices. The types of AI solutions will also be covered. Deciding what to do, when to deploy, how to deploy, and how to measure success will be discussed.

Learning Objectives:

  1. Analyze deficiencies within the practice and identify what options to consider. Identify where time is wasted in the office. Where work flow stagnates. Where dependency on a single employee puts the practice at risk.
  2. Compare the different technologies and sourcing options, know what questions to ask, and measure the impacts. Be able to ask the right questions regarding how the technologies improve the practice. Differentiate between marketing hype versus real results.
  3. Implementation strategies and identifying obstacles to successful utilization. Understand the difference in perceptions within an office. Identify the employees who can succeed in implementation.

    Lead Presenter(s)

  • AS

    Afser Shariff, MD

    Partner / CEO
    ENT Physicians Inc / Physicians Angels
    Ottawa Hills, OH, United States

    Disclosure(s):

    faculty for this accredited education activity has no relationship(s) with ineligible companies to disclose.